Tienda de ropa online - Ropa chica marcas Desigual, Antony Morato

Pedidos

How to edit your account and view your order?

If you want to change something about their registration, such as your address, etc ... or want to see your order history just have to do the following:

  1. Click "Login".
  2.  Enter your Username and Password and click "Login".
  3. Once inside you will see the button "Login" changed to "Logout", click "Logout"
  4. ou will see "Account Maintenance." Click it.
  5. You can choose between: Your Account, shipping address and your order will appear below, where you can view the status of your order.
   

Track your shipment

In modayhora.es want you to be informed at all times of your order. Therefore, we teach you how to always know where your order.

Once you have placed your order and this confirmed at the time of shipment you will receive an email from us stating that your order has been shipped.

And later, you receive an email from DHL, giving the code tracking to keep you informed.

When you receive the tracking code, you need only go to the menu: Shop --- Track your order and enter the code sent to you by DHL.
   

Delivery Forms

f the order is placed before 11:00 h, the order will arrive the next working day before 19:00. Orders placed after 11:00 pm will arrive the second business day before 19:00 h.

An example:
If you place your order on Tuesday before 11:00 h, will receive the Wednesday before 19:00 h.
If you place your order on Tuesday after 11:00 pm will receive it on Thursday before 19:00 h.
If you place the Friday before 11:00 h, will receive on Monday before 19:00 h. (In some cases you may receive it on Saturday).
If you order on Friday after 11:00 pm will receive it on Tuesday before 19:00 h.
   

Return Order

CAMBIOS O DEVOLUCIONES

Si desea devolver un pedido, porfavor mandanos antes un email explicando el motivo de su devolución.

Usted tiene una garantia de compra 100% satisfecho.
Esta garantia incluye el cambio del articulo por talla erronea o cambio de modelo, o la devolución del importe de la compra. En este caso, debera devolver el articulo en perfecto estado CON LAS ETIQUETAS ORIGINALES, sin haberlo usado y por correo postal a la direccion indicada mas abajo, incluyendo una copia del pedido, con las instrucciones necesarias.
Si desea un cambio de articulo, se lo volveremos a enviar sin ningun coste adicional.

El plazo de devoluciones, es de 7 dias desde el momento que usted recibio el pedido.

 En el caso que el articulo sea defectuoso o haya habido un error por nuestra parte, debe comunicarlo al mail This e-mail address is being protected from spambots. You need JavaScript enabled to view it y proceder al envio del articulo a la direccion postal señalada. Se le reembolsará el importe de los gastos de envio por el mismo metodo de pago que usted haya utilizado.

MODAYHORA.COM
JOSE IRANZO, 49 - entlo
46870 Ontinyent (Valencia)